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Room and facilities

Room and facilities

エアコンの使い方がわかりません。
[ Eakon no tsukaikata ga wakarimasen. ]

I don't know how to use the air conditioner.

暖房はどうやってつけますか。
[ Danbou wa douyatte tsukemasu ka. ]

How do I turn on the heating?

部屋が寒すぎます。
[ Heya ga samusugimasu. ]

The room is too cold.

Wi-Fiのパスワードは机の上にあります。
[ Waifai no pasuwaado wa tsukue no ue ni arimasu. ]

The Wi-Fi password is on the desk.

テレビのリモコンが動きません。
[ Terebi no rimokon ga ugokimasen. ]

The TV remote control doesn't work.

お湯が出ません。
[ Oyu ga demasen. ]

There is no hot water.

トイレが流れません。
[ Toire ga nagaremasen. ]

The toilet won't flush.

ウォシュレットの使い方がわかりません。
[ Woshuretto no tsukaikata ga wakarimasen. ]

I don't know how to use the washlet (bidet).

水道の水は飲めますか。
[ Suidou no mizu wa nomemasu ka. ]

Is the tap water drinkable?

タオルをもう一枚もらえますか。
[ Taoru o mou ichimai moraemasu ka. ]

Could I get another towel?

アイロンを借りられますか。
[ Airon o kariraremasu ka. ]

Can I borrow an iron?

加湿器はありますか。
[ Kashitsuki wa arimasu ka. ]

Do you have a humidifier?

部屋の掃除がされていません。
[ Heya no souji ga sarete imasen. ]

The room hasn't been cleaned.

電気がつきません。
[ Denki ga tsukimasen. ]

The light won't turn on.

フロントには何番でかけますか。
[ Furonto ni wa nanban de kakemasu ka. ]

What number do I dial for the front desk?

起こさないでください。
[ Okosanai de kudasai. ]

Please do not disturb.

部屋の掃除をお願いします。
[ Heya no souji o onegaishimasu. ]

Please make up the room.

鍵を部屋に閉じ込めてしまいました。
[ Kagi o heya ni tojikomete shimaimashita. ]

I locked my key in the room.

変なにおいがします。
[ Hen na nioi ga shimasu. ]

There is a strange smell.

コンセントはどこにありますか。
[ Konsento wa doko ni arimasu ka. ]

Where are the power outlets?

Cultural notes

Entering your hotel or ryokan room in Japan reveals a fascinating blend of rigid ancient traditions and hyper-advanced consumer technology. The most famous technological marvel that surprises foreigners is the Japanese high-tech toilet, universally referred to as a "Woshuretto" (ウォシュレット - Washlet). These electronic toilets feature heated seats, built-in bidets with adjustable water pressure, warm air dryers, and even buttons that play the sound of flushing water to mask embarrassing noises. While the control panels can look like a spaceship dashboard, look for the standard symbols: a spray of water for the bidet and a square symbol to stop it. However, a critical cultural rule regarding toilets involves footwear. In traditional homes and ryokans, when you step into the restroom, you must take off your room slippers and put on the designated "Toire no surippa" (トイレのスリッパ - toilet slippers) waiting just inside the door. Forgetting to take these off when you walk back into the main room is considered a major and very embarrassing cultural faux pas! Another common hurdle for travelers is managing the room's temperature. Japanese hotel rooms rarely have central climate control; instead, each room is equipped with a remote-controlled unit mounted high on the wall, called an "Eakon" (エアコン). The remotes are usually entirely in Japanese. You will need to memorize the crucial kanji to survive the night: "Reibou" (冷房) for cooling, "Danbou" (暖房) for heating, and "Joshitsu" (除湿) for dehumidifying, which is an absolute lifesaver during the oppressively muggy Japanese summer. If you encounter technical issues, politely calling the front desk with a phrase like "Eakon no tsukaikata ga wakarimasen" (エアコンの使い方がわかりません - I don't know how to use the AC) will quickly summon helpful staff to your door.