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Hospital and clinic

❃ Hospital and clinic

病院はどこですか？
[ byōin wa doko desu ka ]

Where is the hospital?

アレルギーはありますか？
[ arerugī wa arimasu ka ]

Do you have any allergies?

診断書を書いてもらえますか？
[ shindansho o kaite moraemasu ka ]

Can you write a medical certificate?

痛み止めをください。
[ itami-dome o kudasai ]

Painkillers, please.

予約を取りたいんですが。
[ Yoyaku wo toritaindesuga ]

I would like to make an appointment.

保険証をお持ちですか？
[ Hoken-sho wo o-mochi desu ka ]

Do you have a health insurance card?

診察をお願いします。
[ Shinsatsu o onegaishimasu. ]

I'd like to see a doctor.

初めてです。
[ Hajimete desu. ]

It's my first time here.

健康保険証を持っていますか。（受付）
[ Kenkou hokenshou o motte imasu ka. (Uketsuke) ]

Do you have a health insurance card? (Reception)

日本の保険証はありません。
[ Nihon no hokenshou wa arimasen. ]

I don't have a Japanese health insurance card.

海外旅行保険に入っています。
[ Kaigai ryokou hoken ni haitte imasu. ]

I have overseas travel insurance.

問診票に記入してください。（受付）
[ Monshinhyou ni kinyuu shite kudasai. (Uketsuke) ]

Please fill out the medical questionnaire. (Reception)

待合室でお待ちください。（受付）
[ Machiaishitsu de omachi kudasai. (Uketsuke) ]

Please wait in the waiting room. (Reception)

英語を話せる先生はいますか。
[ Eigo o hanaseru sensei wa imasu ka. ]

Is there a doctor who speaks English?

通訳アプリを使ってもいいですか。
[ Tsuuyaku apuri o tsukatte mo ii desu ka. ]

Can I use a translation app?

どうしましたか。（医師）
[ Dou shimashita ka. (Ishi) ]

What's the matter? / How can I help you? (Doctor)

服を脱いでください。（医師）
[ Fuku o nuide kudasai. (Ishi) ]

Please take off your clothes. (Doctor)

口を大きく開けてください。（医師）
[ Kuchi o ookiku akete kudasai. (Ishi) ]

Please open your mouth wide. (Doctor)

息を吸って、吐いてください。（医師）
[ Iki o sutte, haite kudasai. (Ishi) ]

Breathe in, breathe out. (Doctor)

注射をします。（医師）
[ Chuusha o shimasu. (Ishi) ]

I will give you an injection. (Doctor)

検査が必要です。（医師）
[ Kensa ga hitsuyou desu. (Ishi) ]

You need a test/examination. (Doctor)

レントゲンを撮りましょう。（医師）
[ Rentogen o torimashou. (Ishi) ]

Let's take an X-ray. (Doctor)

数日休んでください。（医師）
[ Suujitsu yasunde kudasai. (Ishi) ]

Please rest for a few days. (Doctor)

処方箋を出します。（医師）
[ Shohousen o dashimasu. (Ishi) ]

I will issue a prescription. (Doctor)

保険会社に出す診断書をお願いします。
[ Hokengaisha ni dasu shindansho o onegaishimasu. ]

Please give me a medical certificate for my insurance company.

支払いはクレジットカードでできますか。
[ Shiharai wa kurejitto kaado de dekimasu ka. ]

Can I pay by credit card?

Cultural notes

Accessing medical care in a Japanese clinic or hospital involves a rigid set of administrative procedures that differ greatly from many Western healthcare systems. In Japan, the concept of a "General Practitioner" or family doctor who handles all initial ailments is quite rare. Instead, patients usually diagnose their own general symptoms and go directly to a specialized small clinic, known as a "Kurinikku" (クリニック), such as an internal medicine clinic (Naika) or a throat specialist (Jibika). Large hospitals, or "Byouin" (病院), are generally reserved for severe emergencies or cases where a clinic has provided a specific referral letter. When you walk into a clinic, the very first thing the reception staff ("Uketsuke" - 受付) will ask is "Hokenshou o motte imasu ka?" (保険証を持っていますか - Do you have a health insurance card?). If you are a tourist relying on travel insurance, you must politely explain this, as you will likely have to pay 100% of the cost upfront in cash (credit cards are often not accepted at small clinics) and seek reimbursement from your insurance later. Before you even see the doctor, you will be handed a clipboard and asked to fill out a "Monshinhyou" (問診票). This is a comprehensive medical questionnaire asking about your symptoms, allergies, medical history, and current medications. This paperwork is sacred in Japanese clinics; the doctor will thoroughly read it before calling you into the examination room. During the consultation ("Shinsatsu" - 診察), the doctor will be highly professional, polite, and to the point. If you need documentation for your insurance company back home to process your claim, you must ask the doctor to issue a formal medical certificate before you leave, by saying "Shindansho o onegaishimasu" (診断書をお願いします - Please give me a medical certificate).

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