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Hotel and Ryokan

Hotel and Ryokan

予約しています。
[ Yoyaku shite imasu. ]

I have a reservation.

空いている部屋はありますか。
[ Aite iru heya wa arimasu ka? ]

Do you have any rooms available?

シングル(ダブル)をお願いします。
[ Shinguru (daburu) o onegaishimasu. ]

A single (double), please.

料金はいくらですか。
[ Ryōkin wa ikura desu ka? ]

How much is it?

Wi‑Fiはありますか。
[ Wai-fai wa arimasu ka? ]

Do you have Wi‑Fi?

朝食は含まれていますか。
[ Chōshoku wa fukumarete imasu ka? ]

Is breakfast included?

部屋の鍵をなくしました。
[ Heya no kagi o nakushimashita. ]

I lost my room key.

エアコンが効きません。
[ Eakon ga kikimasen. ]

The AC isn’t working.

お湯が出ません。
[ Oyu ga demasen. ]

There’s no hot water.

チェックアウト後も荷物を預けられますか。
[ chekku-auto go mo nimotsu o azukeraremasu ka? ]

Can I leave luggage after check-out?

ランドリーはどこですか。
[ Randorī wa doko desu ka? ]

Where is the laundry room?

チェックインをお願いします。
[ Chekkuin o onegaishimasu. ]

Check-in, please.

スミスで予約しています。
[ Sumisu de yoyaku shite imasu. ]

I have a reservation under Smith.

パスポートのコピーを取らせていただきます。
[ Pasupooto no kopii o torasete itadakimasu. ]

We will take a copy of your passport.

こちらの用紙にご記入ください。
[ Kochira no youshi ni gokinyuu kudasai. ]

Please fill out this form.

朝食は何時からですか。
[ Choushoku wa nanji kara desu ka. ]

What time does breakfast start?

夕食はお部屋にお持ちします。
[ Yuushoku wa oheya ni omochi shimasu. ]

Dinner will be served in your room.

門限はありますか。
[ Mongen wa arimasu ka. ]

Is there a curfew?

正面玄関は夜の十二時に閉まります。
[ Shoumen genkan wa yoru no juuniji ni shimarimasu. ]

The main entrance closes at midnight.

チェックインの前に荷物を預けられますか。
[ Chekkuin no mae ni nimotsu o azukeraremasu ka. ]

Can I leave my luggage before check-in?

大浴場はどこですか。
[ Daiyokujou wa doko desu ka. ]

Where is the large public bath?

こちらがお部屋の鍵です。
[ Kochira ga oheya no kagi desu. ]

Here is your room key.

貸切風呂を予約したいです。
[ Kashikiriburo o yoyaku shitai desu. ]

I would like to reserve a private bath.

お布団は何時に敷きましょうか。
[ Ofuton wa nanji ni shikimashou ka. ]

What time should we lay out the futon?

浴衣の大きいサイズはありますか。
[ Yukata no ookii saizu wa arimasu ka. ]

Do you have a larger size for the yukata?

近くにコンビニはありますか。
[ Chikaku ni konbini wa arimasu ka. ]

Is there a convenience store nearby?

周辺の地図をもらえますか。
[ Shuuhen no chizu o moraemasu ka. ]

Can I have a map of the surrounding area?

ここで靴を脱いでください。
[ Koko de kutsu o nuide kudasai. ]

Please take off your shoes here.

館内ではこのスリッパをお使いください。
[ Kannai de wa kono surippa o otsukai kudasai. ]

Please use these slippers inside the building.

お食事の時間は選べますか。
[ Oshokuji no jikan wa erabemasu ka. ]

Can I choose the meal time?

素晴らしいお部屋ですね。
[ Subarashii oheya desu ne. ]

It's a wonderful room.

Cultural notes

Staying in a traditional Japanese inn, or "Ryokan" (旅館), is the absolute pinnacle of Japanese hospitality, but it operates on a completely different set of rules compared to a standard Western hotel. The cultural immersion begins the very moment you step through the sliding doors. You will immediately encounter the "Genkan" (玄関), the traditional lowered entranceway where you must take off your outdoor shoes and switch to the provided indoor slippers. From this point on, the ryokan is treated as a pristine, indoor sanctuary. At check-in, the staff will sit down with you to discuss your meal schedule. Unlike conventional hotels where you visit a restaurant at your leisure, luxury ryokan stays typically include an elaborate, multi-course kaiseki dinner served directly in your room, a highly pampered practice known as "Heyashoku" (部屋食). You will need to agree on a specific time for dinner and breakfast so the chefs can prepare the seasonal, freshly cooked dishes perfectly to the minute. Another crucial concept to be aware of is the "Mongen" (門限), or curfew. Many traditional inns lock their main wooden doors at a specific time, often around 11:00 PM or midnight, to ensure absolute peace and quiet for all sleeping guests. If you plan to go out for a late-night stroll, you must confirm the curfew time to avoid being locked out! After dinner, while you are bathing or relaxing, a dedicated room attendant, called a "Nakai-san" (仲居さん), will slip into your room to move the low table and expertly lay out your "Futon" (布団) on the woven tatami mats for sleeping. Embracing these structured yet incredibly caring routines is the key to fully experiencing the profound tranquility of a traditional Japanese ryokan.