Excuse me, I’m lost.
Could you tell me how to get to ?
I lost my phone/wallet.
I’ve been robbed.
My daughter/son got lost.
I found a bag/purse.
Where is the police box?
Please call the police!
I want to file a police report.
I want to report a lost/theft.
Please call 110 (Police).
My bag was stolen.
I was pickpocketed.
I lost my passport.
I need to contact the embassy.
Please block my credit card.
I need a police report (theft certificate) for insurance.
I was in a traffic accident.
I was hit by a car.
I had an accident with a rental car.
I am not injured.
Are there any witnesses?
It's a groper/pervert!
Stop it!
Don't touch me!
I am being followed.
I was hit/punched.
I want to contact my family.
I don't understand Japanese. Please get an interpreter.
Japan is celebrated globally for its exceptionally low crime rate, making it one of the safest countries in the world, but accidents and incidents do still happen. If you need immediate police assistance for a severe emergency, the national number is 110 ("Hyakutooban" - 110番). However, for non-life-threatening issues, such as asking for directions, reporting a lost passport, or dealing with a stolen bag ("Kaban o nusumaremashita" - カバンを盗まれました), your first point of contact should always be the local "Koban" (交番). These neighborhood police boxes are scattered generously throughout every city and are uniquely designed to integrate law enforcement deeply into the local community. If you are involved in a traffic accident ("Koutsuujiko" - 交通事故), even a minor scrape involving a rental car or a bicycle, it is a strict legal requirement in Japan to call the police immediately to file an official report; you cannot simply settle it privately with the other party. Without this police report, your travel or rental insurance will be completely void. Another unfortunate but culturally necessary topic is the issue of public harassment. On crowded commuter trains, groping is a recognized and heavily policed problem. If you are victimized or feel threatened, the most powerful word you can shout is "Chikan desu!" (痴漢です! - It's a groper/pervert!) or "Yamete kudasai!" (やめてください! - Stop it!). Shouting this will immediately draw the attention of surrounding passengers, who are culturally conditioned to intervene and help apprehend the suspect. The Japanese police are incredibly thorough and highly procedure-oriented, so you should expect to fill out extensive, detailed paperwork for any incident, but rest assured that your safety and well-being are their absolute priorities.
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