Help me, please!
Help!
Call an ambulance, please!
Please call 119!
It's an emergency.
Someone collapsed.
He/She is unconscious.
He/She is not breathing.
There is heavy bleeding.
Is there an AED (defibrillator)?
He/She is holding their chest in pain.
I am / Someone is injured.
Please call someone who understands English!
Are you okay? Can you hear me?
Hang in there, the ambulance is coming soon.
Where is the ER (Emergency Room)?
In Japan, handling a severe medical emergency requires knowing the specific national numbers, which differ significantly from those in North America or Europe. If you or someone else is severely injured, unresponsive, or facing a life-threatening situation, you must call 119 for an ambulance ("Kyuukyuusha" - 救急車) or the fire department. Unlike in many Western countries where an ambulance ride can result in a devastating and exorbitant hospital bill, using an ambulance in Japan is considered a vital public service and is completely free of charge (though you will, of course, pay for the subsequent medical treatment at the hospital). If you cannot speak Japanese on the phone, simply shout "Tasukete!" (助けて! - Help!) to passersby and point to the victim. Japanese people might sometimes hesitate to intervene immediately due to a cultural fear of doing the wrong thing or causing "Meiwaku" (inconvenience), but a direct, loud, and clear plea for help will instantly mobilize them. You can tell someone "Kyuukyuusha o yonde kudasai!" (救急車を呼んでください - Please call an ambulance!). Another vital aspect of Japanese public safety is the widespread availability of Automated External Defibrillators, universally known in Japan as "AED" (エーイーディー) or "Jidou taigaishiki josaidouki" (自動体外式除細動器). You will easily spot them at train stations, convenience stores, and public buildings. If someone collapses, pointing and asking "AED wa arimasu ka?" (AEDはありますか - Is there an AED?) is absolutely crucial. Emergency operators often have translation services available, so if you are forced to make the call yourself, state "Kinkyuu desu" (緊急です - It's an emergency) and ask for English. Knowing these numbers and phrases can quite literally mean the difference between life and death.
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