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Airport

Airport

国際線ターミナルはどちらですか。
[ Kokusaisen taaminaru wa dochira desu ka. ]

Which way is the international terminal?

国内線に乗ります。
[ Kokunaisen ni norimasu. ]

I'm taking a domestic flight.

チェックインカウンターはどこですか。
[ Chekkuin kauntaa wa doko desu ka. ]

Where is the check-in counter?

パスポートを見せてください。
[ Pasupooto o misete kudasai. ]

Please show your passport.

預ける荷物はありますか。
[ Azukeru nimotsu wa arimasu ka. ]

Do you have any bags to check?

荷物は二つまでです。
[ Nimotsu wa futatsu made desu. ]

You can check up to two bags.

荷物が重量オーバーです。
[ Nimotsu ga juuryou oobaa desu. ]

Your luggage is overweight.

機内持ち込み手荷物だけです。
[ Kinai mochikomi tenimotsu dake desu. ]

I only have carry-on luggage.

保安検査場はどこですか。
[ Hoan kensajou wa doko desu ka. ]

Where is the security checkpoint?

搭乗口は何番ですか。
[ Toujouguchi wa nanban desu ka. ]

What is the boarding gate number?

搭乗券を拝見します。
[ Toujouken o haiken shimasu. ]

Let me see your boarding pass.

フライトが遅延しています。
[ Furaito ga chien shite imasu. ]

The flight is delayed.

フライトが欠航になりました。
[ Furaito ga kekkou ni narimashita. ]

The flight has been canceled.

入国審査はどこですか。
[ Nyuukoku shinsa wa doko desu ka. ]

Where is passport control/immigration?

滞在期間はどれくらいですか。
[ Taizai kikan wa dore kurai desu ka. ]

How long is your stay?

観光目的です。
[ Kankou mokuteki desu. ]

I'm here for sightseeing.

申告するものはありますか。
[ Shinkoku suru mono wa arimasu ka. ]

Do you have anything to declare?

手荷物受取所はどこですか。
[ Tenimotsu uketorijo wa doko desu ka. ]

Where is the baggage claim?

荷物が出てきません。
[ Nimotsu ga detekimasen. ]

My baggage hasn't come out.

リムジンバスのチケット売り場はどこですか。
[ Rimujin basu no chiketto uriba wa doko desu ka. ]

Where is the limousine bus ticket counter?

Cultural notes

Arriving at a Japanese international airport, such as Narita, Haneda, or Kansai, is your very first tangible encounter with the country's legendary efficiency and the deeply ingrained concept of "Omotenashi" (おもてなし), which translates to selfless, wholehearted hospitality. The arrival process is highly streamlined but demands strict adherence to procedural rules. Your first stop is "Nyuukoku shinsa" (入国審査), which means passport control and immigration. Here, you will be required to provide your digital fingerprints and a facial photograph. The immigration officers are polite but take their duties very seriously; it is best to have your arrival forms, return flight details, and accommodation address ready to present without being asked. After clearing immigration, you will proceed down to the "Tenimotsu uketorijo" (手荷物受取所), the baggage claim area. What amazes almost all foreign travelers is how the airport staff handle the luggage. You will often see workers carefully catching the bags as they slide down onto the carousel, arranging them perfectly upright with the handles facing outwards so passengers can easily grab them without straining their backs. After collecting your bags, you must pass through "Zeikan" (税関), which is customs. Even if you have absolutely nothing to declare ("Shinkoku suru mono wa arimasen" - 申告するものはありません), you must hand over a completed yellow customs declaration form to the officer. Once you pass through the sliding doors into the main arrivals hall, you are greeted by an array of incredibly convenient traveler services. You can immediately pick up a pre-ordered pocket Wi-Fi, withdraw Japanese yen from an ATM, or use the famous "Takkyubin" (宅急便) luggage delivery service to ship your heavy suitcases directly to your hotel, allowing you to board the train completely unburdened.